Some services are experiencing major issues
Service interruption detected for a subset of sites
Salesforce Spiff Feature Degradation
There's a feature degradation affecting Salesforce Spiff, and we're working to resolve it. You may experience feature degradation in statement calculations, reporting, designer, connectors and syncs. Salesforce Spiff remains unaffected. We’re investigating the issue, and an update will be provided in 30 minutes or sooner if we have more information.
Intermittent UI Freezing on Salesforce in Chrome and Edge 153
We’re aware of an issue affecting some customers using Chrome and Microsoft Edge version 153, where Salesforce pages may intermittently freeze or become unresponsive across multiple workflows. We have identified this as a non-Salesforce issue. The incident was triggered by an external environmental change, specifically the auto-update of Chromium-based browsers (Chrome and Microsoft Edge) to version 153, which began around 2026-09-08.
Security Alert: Phishing Campaign with Malicious links
Salesforce is aware of and closely monitoring a phishing campaign appearing as fraudulent emails from Salesforce with a malicious link to download Remote Monitoring & Management (RMM) software. Our security teams are working diligently to contain this issue and urge all customers to maintain a high level of vigilance against phishing and social engineering attempts, as these remain frequently used tactics by threat actors. If you receive requests from Salesforce to install RMM software, we recommend you validate its legitimacy with Salesforce Support or architect teams prior to taking action by opening up a ticket through the Salesforce Help portal. For guidance and support, please reach out through the Salesforce Help portal. You can also refer to this article for guidance on how to protect your environments from social engineering threats: https://www.salesforce.com/blog/protect-against-social-engineering/.
Development
Past Incidents ‹ Sep 10 - Sep 16, 2026 ›
September 16, 2026
September 15, 2026
Service interruption detected for a subset of sites
September 14, 2026
Wistia pages are loading slowly
We are currently investigating this incident.
Salesforce Spiff Feature Degradation
There's a feature degradation affecting Salesforce Spiff, and we're working to resolve it. You may experience feature degradation in statement calculations, reporting, designer, connectors and syncs. Salesforce Spiff remains unaffected. We’re investigating the issue, and an update will be provided in 30 minutes or sooner if we have more information.
Salesforce Spiff Feature Disruption
There’s a feature disruption affecting Salesforce Spiff. During a feature disruption, end users sometimes can’t access certain aspects of the service including statement calculations, reporting, designer, connectors, and syncs. We’re investigating the issue, and an update will be provided in 30 minutes or sooner if we have more information.
September 13, 2026
September 12, 2026
September 11, 2026
September 10, 2026
We are observing few build failures for customers on Windows terminal
We are observing few build failures for customers on Windows terminal. The core issue has been identified and fix is deployed. We are actively monitoring the traffic to ensure the traffic is fully resolved
Wistia is down
We are currently investigating this incident.
Maintenance Feed
October 10, 2026
Sauce Labs Planned Maintenance - US East
Sauce Labs will have a two hour previously scheduled maintenance window on October 10th starting at 13:00 UTC and ending at 15:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our US East data center. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.
Sauce Labs Planned Maintenance - EU Central
Sauce Labs will have a two hour previously scheduled maintenance window on October 10th, starting at 15:00 UTC and ending at 17:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our EU Central data center. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.
Sauce Labs Planned Maintenance - US West
Sauce Labs will have a two hour previously scheduled maintenance window on October 10th, starting at 17:00 UTC and ending at 19:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our US West data center. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.
September 16, 2026
Sauce Labs Planned Maintenance - Error Reporting (Backtrace)
Sauce Labs will have a two hour regularly scheduled maintenance window of Error Reporting (Backtrace) product on September 16th, starting at 15:00 UTC and ending at 17:00 UTC. During this maintenance window, we will be making updates to related infrastructure and services. These maintenance actions may cause portions of the service to be unavailable for up to two hours.
September 18, 2026
Heads up: Ignite Education monthly maintenance scheduled - September 17, 2026
*CORRECTION*: There was a typo in one of the date fields that had the incorrect date. The correct date is Thursday, September 17. We apologize for the confusion. When: Thursday, September 17, 2026 - 8pm-12am ET Description: We'll be performing routine maintenance to keep our systems running smoothly. Solutions impacted: Ignite Education: Ignite On-Demand & Ignite on FHIR; Consumer Health Library; SWIQ; V2 & V3 APIs; Veterans Health Library; Direct to Patient Potential impact: As systems reboot, there's the possbility of very short downtime - 15 minutes or less. If you experience any issues longer than 15 minutes, please submit a support ticket. Required action: Please inform your end users of the maintenance window so they're aware of any potential performance impact. The updates will begin at 6pm Mountain, 8pm Eastern. We will post a notification when the work is complete.
September 21, 2026
Contentful SAML SP Certificate Rotation
The SAML SP certificate rotation originally scheduled for September 16, 2026 has been rescheduled to Monday, September 21, 2026. This change only affects organizations whose IdP verifies Contentful’s SAML request signatures using our SP certificate. If your IdP supports multiple signing certificates, re-import the latest Contentful SAML metadata before the cutover so both the current and new certificates are trusted. If your IdP supports only one signing certificate, re-import the metadata after the cutover to replace the old certificate with the new one. Users who are already signed in will not be affected. If your IdP does not verify Contentful’s SP signature, no action is required.