Siteimprove

We’re investigating an issue impacting crawl processing and ingestion, which may result in delayed crawl starts and delayed crawl completions for a subset of customers. You may also see unusual crawl status updates in crawl history while processing catches up.

We are currently experiencing issues where some customers are unable to log in to the Siteimprove platform through siteimprove.com and my2.siteimprove.com. Impact: - Users who are already logged in should not experience disruption unless they log out or their session times out. - New login attempts may fail. - Users are seeing the following error message: Authentication failed: SubscriptionAccess could not be built. TraceId: xxxx Our Development Team is actively working to identify the root cause and resolve the issue as quickly as possible. We apologize for this inconvenience. We'll continue to keep you updated.

We are currently investigating an issue causing delays in Siteimprove’s crawler and linkchecker processing. Sites are successfully entering the queue for scanning; however, some scans are not completing as expected. This issue appears to be affecting a limited number of customers. Our development team is aware of the behavior and is actively working to restore normal processing. We will provide updates here as more information becomes available.